We've made our trial process uncomplicated so you can assess us fair and square before signing a full engagement.
This trial is available for any business, small or large, that is looking to trial our services before signing up to a long-term engagement with Felcorp.
You can see how our service works before investing time and resources to scale it up. Ultimately, we are looking to engage with businesses on a long-term basis and we want to ensure mutual fit for purpose.
Our trial is available for the services below:
Experience Felcorp’s full operational standards before you commit.
During your pilot, we’ll deliver real work using your systems, your workflows and track all the progress.
We'll provide you with genuine 40 hours of billable work for you to use within 30 days.
We'll provide full workflow timesheets, reports and KPI analytics so you can compare us with your internal team.
All work will be managed and reviewed by our division managers to ensure your QA and deadline requirements are met.
We'll ensure that everything is set up before we start our 40 hours for you so that we aren't eating into biallable hours.
Our trial is designed for you reduce your time and resource commitments until you are 100% completely satisfied with our service.
Submit a new form request for your chosen service.
We'll book a time to call and discuss your requirements.
Once we're paid, we'll get the staff and systems set up.
Once set up, send us some work and test our mettle.
The trial mirrors your live workflow on a limited scale. We will prepare any task you delegate to us that in line with the scope of work for each service we have. We want to complete the expected work you would allocate to us on a normal agreement terms.
Yes. We provide you with 40 billable hours to be completed within 30 days. Unfortunately, we do not extend our trial beyond 1 month.
Yes. If you have KPIs or SLAs that we must meet, we can build a performance clause into our trial agreement that set out what both parties must comply with. All performance guarantees must be agreed by both parties before commencing. If a guarantee is in place during the trial period, we will uphold our 100% money back guarantee should we fail to adhere to the performance milestones.
All trial activity is covered under Felcorp’s Data Protection Policy and Confidentiality Agreement. The same strict security and confidentiality standards apply regardless whether a formal engagement or a trial engagement.
Setup typically takes 3–5 business days. We need to discuss your requirements, plan your workflow and determine what systems and access levels we need for the trial.
Our fully trained, full-time Felcorp staff will prepare your work during the trial. All work is peer-reviewed and managed by our division managers. Depending upon our candidate availability during the trial, we may allocate you an immediately available staff member who could become your full time staff member after the trial period. This is subject to availability. We'll notify you about the specifics during our discovery call.
At the end of the 40 hours or after 1 month, whichever comes first, we will check back in with you and discuss our performance. It is up to you whether you wish to continue to a full time agreement or leave us.
Yes, if capacity allows. Many firms test paraplanning and admin or bookkeeping and payroll together. We’ll scope each area clearly so results remain measurable. We limit the trial to a maximum of two times.
We will refund the money you have paid should the trial agreement include performance guarantees and we failed to meet those performance guarantees.
This trial is designed to give you first-hand experience of what we can do and how we operate. Not every client after a trial continues full time but we estimate that 85% of trial users signs at least one full-time staff member.