Financial Planning paraplanning services and outsourcing

Adviser Support - blending efficiency with compliance

Our financial planning outsourcing services give your firm the capacity to scale. From SOA preparation to client administration, our team integrates into your preferred systems and workflows.

Full Time Paraplanning Support - Australian-experienced paraplanners to prepare full advice scenarios on your preferred software.
See Paraplanning service.

Full Time Admin Support - Full client services administration including end-to-end implementation, report preparation and specialised support. are full advice scenarios on your preferred software. See Financial Planning admin service.

Outsourced Tax Accounting BPO Software

Senior Tax Accountants aligned to APES320

Our accounting outsourcing solutions provide skilled professionals to prepare all tax work and SMSF administration. With strict governance and attention to compliance, we're here to grow your firm’s capacity without compromising on risk.

Full-Time Senior Tax Accountants –Experienced accountants with 3-8 years Australian tax experience. See Tax Accountant service.

SMSF Administration – Full fund admin and compliance including tax accounting, contribution tracking and compliance documentation, ready for the audit. See SMSF Admin service.

insurance BPO services and outsourcing

Insurance BPO Services

Broker Support – Streamlined policy processing, client onboarding, and compliance management for broker operations. See Broker Support.

Claims Processing  – Claims handling support for 3rd party processors and approved panel suppliers. See Claims Processing Support.

Agency Support – Comprehensive customer service outsourcing, from policy enquiries to claims support, backed by strict compliance. See Agency Support.

Bookkeeping outsourcing services

Bookkeeping and payroll with less risk

Our bookkeeping and payroll services deliver on-time reporting that meets ATO and Single Touch Payroll (STP) requirements. By maintaining consistent compliance and regular reporting, we help your firm focus on growth.

Full-Time Bookkeeping Support – Dedicated bookkeepers manage transaction entries, reconciliations, and month-end reporting. See Bookkeeping.

Full-Time Payroll Support – Payroll set up and processing ensuring adherence to STP, superannuation, and employment contract entitlements. See Payroll service.

How we work

From first conversation to ongoing delivery, every step is structured for efficiency and compliance.

Smiling man in black shirt crossing arms, professional portrait.
Black checkmark icon symbol.
Horizontal black and blue striped pattern.
STEP 1

Discovery & Needs Assessment

We uncover your requirements and develop a specific plan tailored for you.

Black check mark icon on white background.
Blue and black horizontal stripes pattern background.
STEP 2

Candidate Assessment

We'll conduct technical assessments, psychometric testing and a hiring profile.

Black checkmark symbol on a white background.
Blue and black horizontal stripes pattern.
STEP 3

Onboarding

We'll work with your IT, compliance and operations teams to onboard our staff.

Black and white check mark icon.
STEP 4

Ongoing Support

We provide continuous professional development, mandatory QA and compliance reviews.

Driving BPO Success
People, Processes and Local Expertise

From industry-specific training to employee engagement initiatives, we're building a better experience built on compliance and long-term success.

Specialist Staff Training

Every team member undergoes targeted industry training, ensuring they meet the technical, compliance and service standards required in financial services.

Workflow Efficiency Reporting

We equip our teams with advanced workflow analytics tools enabling us to track process efficiency and report to our clients every month.

Employee Satisfaction Intiatives

Our structured engagement programs help promote long-term retention and job satisfaction through individual career pathways plans and wellbeing inititves.

Australian Success Manager

Every client is supported by a dedicated Australian-based success manager who promotes staff and client outcomes to reduce issues and improve mutual satisfaction.

Partnership to Performance:
Client Success Stories

Every firm we partner with has a unique growth journey. From freeing up local teams to increasing client capacity, Felcorp Support helps financial services firms achieve real results.

Man engaged in podcast interview on modern set with microphones.
Financial Planning Firm

“Felcorp delivered us a 25% revenue increase in 3 months. That's given us the breathing space to plan our next growth phase."

Smiling professional man in suit and blue tie portrait.
Lucas Smithers
Managing Partner at Fintor
Customer success story outsourced tax accounting BPO services
Accounting Firm

“Felcorp had everything ready to go. The staff were trained and producing work from day 1.  It makes my life easier knowing that there is fully experienced team behind me."

Smiling woman wearing glasses and a floral shirt with a pearl necklace.
Mary Housler
Partner at Weekes Accounting
Business team in formal attire standing together in a corporate office setting.
Financial Planning Firm

“Felcorp gave us the confidence to take on more clients. With local staff difficult to find, Felcorp provides a scalable solution to satisfy our growth plans."

Bearded man with glasses in a suit, monochrome portrait.
Chris Rae
Founding Partner at Allied Wealth
Accounting BPO Services customer success story with Felcorp
Accounting Firm

"Felcorp gave me 25% extra capacity in my practice that enabled me to offer more consulting and advisory work to my larger clients."

Professional woman with long blonde hair wearing a white shirt against a neutral background.
Evelina Machura
Managing Partner at Blue Diamond Partners

Outsourced Support
Try before you sign

Evaluate fit with limited risk
Real productivity metrics
Supervisor oversight included
Transparent daily reporting